IAQ Works

ICE Heating Cooling & Plumbing

  • 2620 Regatta Dr Suite 102, Las Vegas, NV 89128

Summary

This business is known for its prompt and professional HVAC services, often leaving customers satisfied with knowledgeable technicians and clear communication. However, some reviews raise concerns about upselling, service inconsistencies, and the importance of getting a second opinion before agreeing to major repairs or replacements. Overall, customers appreciate the expertise of the staff but recommend comparing quotes with other companies to ensure the best value.

IAQ Services

  • Air duct cleaning
  • Duct replacement and repair
  • Air filtration system installation
  • Routine indoor air quality assessments
  • Whole-home air purifier installation
  • UV light air sanitation solutions
  • Humidity control and dehumidifier installation

Strengths

  • Professional and knowledgeable staff
  • Prompt and timely service
  • Clear explanations of issues and repairs
  • Friendly and helpful technicians

Overall

A local HVAC business known for professional, prompt service and knowledgeable technicians, but some customers report upselling and issues with customer service or contract fulfillment. It’s recommended to get multiple quotes and second opinions before committing to costly repairs.

Customer Highlights

  • Customers frequently praised the professionalism and knowledge of the technicians
  • Several reviews highlighted prompt and efficient service
  • Some customers expressed concerns about upselling and potentially unnecessary recommended services
  • A few customers reported inconsistent service quality and issues with contracts or follow-up

Recommendations

Customers often commend the business for its professional and knowledgeable technicians, with positive reviews frequently noting prompt service and great overall experiences.

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