IAQ Works

A-1 Quality Care

  • 12 Sunset Way #206, Henderson, NV 89014

Summary

A-1 Quality Care LLC in Reno receives mixed feedback from its customers. While some clients highlight fast response times, knowledgeable technicians, and great customer service, others report frustrations with delays, communication issues, and unresolved repairs. Overall, customer experiences with A-1 Quality Care seem to vary widely, depending on the technician and situation.

IAQ Services

  • Air duct cleaning
  • Air filter replacement
  • Installation of air purification systems
  • UV light air sanitation
  • Humidity control solutions
  • Ventilation system inspections

Strengths

  • Responsive and timely scheduling
  • Knowledgeable and friendly technicians
  • Strong customer service from certain staff members
  • Effective HVAC repairs for many customers

Overall

This company receives mixed reviews for HVAC services, with some customers praising their professionalism and quick repairs, while others report poor communication, long wait times, and unresolved issues. Service quality may be inconsistent depending on the technician assigned.

Customer Highlights

  • Customers praised the prompt and effective repair service, especially when issues were resolved quickly and efficiently.
  • The company’s technicians were highlighted for their professionalism and willingness to explain issues to homeowners.
  • Common complaints focused on poor communication, delayed scheduling, and unresolved repairs, with some customers reporting negative experiences and unresponsiveness.

Recommendations

Customers consistently commend the excellent and professional service, with many also praising the company’s responsiveness and the dedication of technicians in resolving A/C issues. Positive reviews often include strong recommendations, with customers using phrases like “highly recommend” and calling the company their “#1 choice.”

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