IAQ Works

Salazar Heating, Cooling & Plumbing

  • 2351 Fox Rd Ste 300, Santa Fe, NM 87507

Summary

Salazar Heating and Refrigeration receives a mix of feedback from customers, with some praising their skilled workmanship and fair pricing, while others report dissatisfaction with communication, unexpected fees, and service quality. Reviews mention both successful installations and unresolved issues, as well as concerns about transparency in billing. Potential customers may appreciate their expertise, but should be aware of varying experiences with customer service and costs.

IAQ Services

  • Air duct cleaning and sanitation
  • Installation of air purification systems
  • HEPA filter upgrades
  • Humidity control solutions
  • UV light air sterilization
  • Ventilation system repairs and upgrades
  • Mold and allergen reduction services

Strengths

  • Skilled and knowledgeable technicians
  • Helpful and courteous customer service
  • Good for complete HVAC installations
  • Assistance with city inspections and permits

Overall

A business with multiple complaints about poor service, hidden fees, lack of responsiveness, and questionable billing practices, though there are a few positive reviews mentioning good workmanship and fair prices. Potential customers should exercise caution due to frequent reports of dishonesty and unsatisfactory experiences.

Customer Highlights

  • Some customers praised the thoroughness and skill of the installation and maintenance work
  • There were frequent complaints about unexplained or excessive charges and hidden fees
  • Multiple reviewers reported poor communication, lack of responsiveness, and unresolved issues

Recommendations

Based on customer feedback, here are specific recommendations for the business: Some customers highly recommend this business, praising their ‘Excellent work’ on gas line services and ‘exceptional service’ from a ‘highly skilled’, trustworthy team for mini-split AC installations.

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