IAQ Works

Hubbell Electro-Mechanical

  • 2818 Industrial Rd, Santa Fe, NM 87507

Summary

Hubbell Electro-Mechanical has built a reputation in Santa Fe for providing expert installation and repair of heating and cooling systems, with several customers praising their skilled workmanship, responsive staff, and thorough explanations during service calls. However, others have experienced communication issues, scheduling delays, and disputes with management, resulting in a mix of both positive and negative feedback. This makes Hubbell a company with both highly satisfied clients and some who have faced challenges in their customer experience.

IAQ Services

  • Air purification system installation
  • Whole home humidifiers and dehumidifiers
  • Duct cleaning and sealing
  • HEPA filtration upgrades
  • Ventilation system assessment and improvement

Strengths

  • Skilled and professional installation team
  • Excellent job cleanliness and site care
  • Clear explanations and honest recommendations
  • Responsive and courteous customer service (in positive experiences)

Overall

A local HVAC contractor known for quality installations and skilled technicians, but with recurring issues in communication, scheduling, and customer service that may impact reliability.

Customer Highlights

  • Customers praised the professionalism and skill of the installation and repair teams
  • Several reviews highlighted efficient scheduling and prompt, thorough installations
  • Common complaints included poor communication, missed appointments, and issues with deposit refunds

Recommendations

Customers consistently recommended the business for its installation teams, with multiple reviews highlighting their professionalism, skill, and using phrases like “BEST in the State!!”. Additionally, some reviewers praised the clear explanations and honesty of technicians regarding necessary work.

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