IAQ Works

Ortega Plumbing Heating & Air

  • 2206 Sun Rnch Vlg Lp, Los Lunas, NM 87031

Summary

Ortega Plumbing & Heating is a locally-owned company offering a full range of plumbing, heating, and air conditioning services. Customers praise their prompt response times, professionalism, and thorough work, though some have noted issues with scheduling, communication, and pricing. While many appreciate the office staff and technicians’ expertise, recent feedback suggests some concerns with consistency in service and follow-up, especially as the company has grown and changed staff.

IAQ Services

  • Whole-home air filtration installation
  • UV air purifier installation
  • Humidifier and dehumidifier systems
  • HVAC duct cleaning and sanitizing
  • Ventilation inspections and upgrades
  • HEPA filter replacements
  • Indoor air quality testing and assessment

Strengths

  • Prompt and responsive service
  • Professional and knowledgeable technicians
  • High quality repairs and installations
  • Reasonable and competitive pricing

Overall

A local HVAC and plumbing company known for prompt service, professionalism, and quality repairs, but with some concerns about communication, price increases, and occasional scheduling issues. Most customers report positive experiences, though there are notable complaints about recent service inconsistencies.

Customer Highlights

  • Customers appreciated the prompt and professional service
  • Many noted the honest pricing and availability of discounts
  • Customers highlighted effective repairs and high-quality workmanship
  • Some reviews mentioned concerns about communication, scheduling issues, and increased pricing

Recommendations

Customers often praise the business for its prompt, professional service and quality workmanship, with some calling their experience the “best decision” and many planning to call again for future needs.

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