IAQ Works

Universal Air

  • 2265 Peggy Ann Dr, Gallup, NM 87301

Summary

Universal Air, LLC has built a reputation for prompt, professional, and reliable HVAC service, with many customers praising the technicians’ expertise, teamwork, and clear communication. Clients appreciate their ability to handle everything from emergency repairs to complete installations, all while keeping work areas clean and ensuring customers understand their systems. Whether helping restore heat before the holidays or installing new air conditioning, Universal Air, LLC consistently delivers fair prices and quality service.

IAQ Services

  • Air duct cleaning and sanitizing
  • Installation of high-efficiency air filters
  • Humidifier and dehumidifier installation
  • UV germicidal light installation
  • Air quality testing and monitoring
  • Ventilation system upgrades and repairs

Strengths

  • Professional and courteous technicians
  • Fast and timely service
  • Quality HVAC installation and repair
  • Clear communication and thorough explanations

Overall

A reliable HVAC company known for timely, professional service and knowledgeable technicians, delivering quality heating and cooling installations and repairs. Customers report fair pricing, thorough communication, and high overall satisfaction.

Customer Highlights

  • Customers praised the professionalism, efficiency, and teamwork of the service technicians
  • The company was responsive and provided timely service, often completing jobs quickly and before important deadlines
  • Clients valued the thorough explanations and training on new equipment and maintenance
  • A few customers noted occasional communication lapses, such as delayed callbacks
Overall tone: Highly rated for professionalism, efficiency, and quality service, with minor concerns about communication.

Recommendations

Customers consistently gave high recommendations for the business’s prompt and professional service, with multiple reviews using phrases like “highly recommend” for their ability to complete jobs efficiently and effectively.

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