IAQ Works

R.A. Biel Plumbing & Heating, Inc.

  • 1205 Troy King Rd, Farmington, NM 87401

Summary

RA Biel is recognized for their prompt response and knowledgeable, professional technicians who often leave customers feeling well-informed and satisfied with the work done. While many reviewers highlight great experiences with courteous and friendly staff, there are occasional concerns about customer service quality. Overall, the company is chosen by many for their expertise and reliability in home comfort solutions.

IAQ Services

  • Air duct cleaning
  • Air filtration system installation
  • Whole home humidifier installation
  • Dehumidifier installation
  • UV air purifier installation
  • Air quality testing and monitoring

Strengths

  • Fast and prompt service
  • Knowledgeable and professional technicians
  • Clear communication and explanations
  • Courteous and friendly staff

Overall

A reliable company known for prompt, professional, and knowledgeable service, but some customers report inconsistent customer service experiences. Most reviews highlight quality workmanship and effective solutions for home maintenance needs.

Customer Highlights

  • Customers appreciated the professionalism and courteous attitude of service technicians
  • Timely service and quick response, especially in urgent situations, were frequently highlighted
  • Some customers reported issues with rude or unfriendly customer service
  • The business is valued for knowledgeable and informative staff who explain processes and options clearly

Recommendations

Customers often recommend the business for its ‘excellent service,’ and for staff described as ‘great,’ ‘professional,’ ‘knowledgeable,’ ‘courteous,’ and ‘timely.’

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