IAQ Works

Preferred Air Conditioning & Mechanical, LLC

  • 1643 Donna Rd, West Palm Beach, FL 33409

Summary

Preferred A/C offers a range of air conditioning services with a focus on customer satisfaction. While some reviews highlight issues with communication and unexpected charges, others praise the professionalism and dedication of their technicians. The company is known for its installation services and provides maintenance options to keep your HVAC system running smoothly.

IAQ Services

  • UV Light Installation
  • Air Scrubbing Systems
  • Routine Maintenance Services
  • Indoor Air Quality Assessments

Strengths

  • Knowledgeable and friendly technicians
  • Willingness to work with customers’ budgets
  • Thorough installation and service
  • Good follow-up and support after service

Overall

A service known for its mixed reviews, with some customers praising their prompt and professional HVAC installation and maintenance, while others highlight poor customer service and unclear pricing practices. Caution is advised regarding warranty claims and communication.

Customer Highlights

  • Customers appreciated the strong willingness to work with specific financial situations
  • Technicians were often described as professional, respectful, and knowledgeable
  • Some customers expressed dissatisfaction with customer service and communication
  • Common complaints included unexpected charges and inadequate technician training

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”.

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