IAQ Works

Assurance Aire

  • 3650 Bobbi Ln #111, Titusville, FL 32780

Summary

Assurance Aire is a highly-rated HVAC contractor known for its friendly and knowledgeable technicians who provide thorough service and clear explanations of the work being performed. Many customers appreciate the company’s responsiveness and commitment to ensuring their HVAC systems are well-maintained and efficient. However, there have been some negative experiences related to upselling services, so potential customers are encouraged to communicate clearly about their needs.

IAQ Services

  • Duct cleaning and sealing
  • Air quality testing
  • Humidity control solutions
  • Filter replacement and installation

Strengths

  • Professional and knowledgeable technicians
  • Excellent customer service and responsiveness
  • Thorough diagnostics and problem-solving
  • Honest recommendations and transparency

Overall

A reliable HVAC contractor known for excellent service and knowledgeable technicians, providing thorough maintenance and support. However, there are some concerns regarding transparency and customer experience during more complex repairs.

Customer Highlights

  • Customers appreciated the polite and knowledgeable technicians who explain the work being done
  • Many reviews highlight the responsiveness and professionalism of the staff
  • Several customers commend the thorough problem-solving approach to HVAC issues
  • Common complaints include allegations of dishonesty regarding service needs and unwarranted charges

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Customers also value the company’s honest feedback and different routes for AC service.

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