John’s Air Conditioning & Heating Services, LLC

Summary

Sun Air, previously known as John’s Air, has recently taken over the HVAC business, and the transition has stirred mixed feelings among longtime customers. While some have praised the new technicians, many have expressed dissatisfaction with the service quality, claiming longer response times and higher pricing compared to what they experienced under the original owner, John. Potential customers should weigh these reviews carefully when considering their HVAC service needs.

IAQ Services

  • Air Duct Cleaning
  • UV Air Purifiers
  • Humidity Control Systems
  • Filter Replacement Services

Strengths

  • Experienced and knowledgeable technicians
  • Timely resolution of HVAC issues
  • Strong customer service prior to ownership change
  • Good for routine maintenance when previously owned

Overall

A former trusted HVAC contractor that has recently undergone ownership changes, leading to numerous customer complaints about service reliability, pricing, and quality. Many former clients express disappointment, stating that the new company does not uphold the same standards of service and dedication as the previous owner.

Customer Highlights

  • Customers appreciated the quality service and reliability when the previous owner was in charge
  • Many reviews express dissatisfaction with the poor communication and follow-up from the new management
  • Complaints about overpricing and questionable repair recommendations from the new technicians
  • Several customers mentioned switching to other companies due to unreliable service and unmet maintenance commitments

Recommendations

Prior to new ownership, customers consistently praised the business for its service and dedication. Multiple reviews expressed satisfaction with the thoroughness and knowledge of the technicians.

More IAQ service companies in Tampa