IAQ Works

Hales AC

  • 5910 Benjamin Center Dr STE 107, Tampa, FL 33634

Summary

This air conditioning repair service has garnered a mix of feedback from customers. Many have praised the professionalism and expertise of their technicians, highlighting their ability to communicate service options effectively. However, there are also some concerns regarding customer service responsiveness, particularly in handling calls and follow-ups.

IAQ Services

  • Air duct cleaning
  • Humidity control solutions
  • Air purification systems
  • Ventilation and air exchange systems

Strengths

  • Professional and courteous technicians
  • Clear communication of service options
  • Timely and efficient service
  • Strong customer follow-up

Overall

A reliable air conditioning repair service that demonstrates professionalism and quality workmanship, with many customers highlighting their knowledgeable technicians and commitment to customer satisfaction. However, there are some concerns regarding communication and follow-up.

Customer Highlights

  • Customers appreciated the professionalism and courtesy of the technicians.
  • Many reviews highlighted the timeliness and clarity in explaining service options.
  • There was a notable disconnect in customer service, particularly regarding communication and follow-ups.

Recommendations

Customers consistently gave high recommendations for technicians, praising their professionalism, competence, and clear communication of service options. Some customers noted a lack of responsiveness by the company.

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