IAQ Works

Easy AC

  • 9402 US-92 STE 102, Tampa, FL 33610

Summary

This air conditioning repair service has garnered mixed reviews from customers. While some praise the company for responsive, professional service and effective repairs, others express dissatisfaction over issues like high labor costs and poor customer support. Overall, the business seems to offer reliable emergency service but may face challenges in customer satisfaction post-acquisition.

IAQ Services

  • Air Duct Cleaning
  • Air Purification Systems
  • Humidity Control Solutions
  • Filter Replacement

Strengths

  • Professional and responsive service
  • Quick repair times
  • Good customer service
  • Helpful warehouse staff

Overall

A reliable air conditioning repair service with responsive support, but experiences vary, as some customers report issues with pricing and communication after a company buyout. Overall, customer feedback highlights prompt service and professionalism, making it a notable option for HVAC repairs.

Customer Highlights

  • Customers praised the quick response time and availability for emergency repairs
  • Positive feedback was given for the professionalism of technicians during service calls
  • There were complaints about high labor costs and communication issues, particularly with billing
  • Some customers noted a decline in service quality after the company was acquired

Recommendations

Customers consistently gave high recommendations for the company’s responsiveness and professionalism, especially in emergency situations. However, there are concerns regarding billing practices and after-hours service availability, which may need improvement.

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