IAQ Works

Pro-Tech Air Conditioning & Plumbing Service, Inc

  • 9161 Narcoossee Rd #210, Orlando, FL 32827

Summary

Pro-Tech is an air conditioning contractor that has garnered a mix of feedback from customers, highlighting both excellent service from some technicians and significant issues with others. While many clients praise specific team members for their expertise and dedication, others express frustration over perceived upselling practices and inconsistent service quality. Despite a strong reputation in some areas, potential customers are advised to seek multiple opinions and experiences when considering their AC needs.

IAQ Services

  • Air Duct Cleaning
  • HVAC Maintenance Services
  • Indoor Air Quality Testing
  • Humidity Control Solutions

Strengths

  • Knowledgeable and skilled technicians
  • Excellent customer service
  • Efficient installation process
  • Prompt emergency service

Overall

Pro-Tech is a mixed-reviewed HVAC service that has received praise for its knowledgeable technicians and efficient installations, but has also faced significant criticism for high costs, perceived upselling, and inconsistent service quality. Many customers recommend seeking a second opinion before proceeding with repairs.

Customer Highlights

  • Customers highlighted the knowledge and efficiency of several technicians
  • Positive experiences included exceptional customer service and thorough problem-solving
  • Common complaints involved issues with inconsistent service quality and high pricing for repairs
  • Many reviewers expressed frustration over poor communication and delays in service appointments

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend”. Other customers praised the knowledge, speed, and efficiency of the technicians.

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