IAQ Works

E.C. Waters Air Conditioning & Heat

  • 4333 Silver Star Rd #165, Orlando, FL 32808

Summary

EC Waters is a well-established HVAC service provider known for its customer service and prompt response times. While they have received praise for their thorough maintenance and installation work, some customers have expressed concerns regarding pricing and accountability for past installations. Overall, EC Waters combines a commitment to quality service with a team of dedicated technicians who aim to provide a positive customer experience.

IAQ Services

  • Air purification system installation
  • Indoor air quality assessments
  • Duct cleaning and sanitization
  • Humidification and dehumidification solutions

Strengths

  • Professional and knowledgeable technicians
  • Thorough and detailed service
  • Responsive and timely communication
  • Clean and respectful installation practices

Overall

A reliable local service known for outstanding HVAC maintenance, prompt responses, and a strong customer service focus, though experiences may vary regarding pricing and accountability for past work.

Customer Highlights

  • Customers appreciated the professionalism and thoroughness of the technicians during service appointments
  • Prompt response times and effective repairs were frequently mentioned as a positive aspect of the service
  • Many highlighted the clear communication from technicians regarding repairs and maintenance procedures
  • Common complaints included issues with pricing, particularly concerning refrigerant costs and perceived upselling of new systems over repairs

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and praising the technicians for being knowledgeable, thorough, and professional. Customers highlight the company as responsive and timely.

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