IAQ Works

A-1 HEAT & AIR CONDITIONING INC.

  • 3744 Silver Star Rd, Orlando, FL 32808

Summary

A-1 Heat & Air has a long history of providing air conditioning solutions, accumulating a mix of experiences from customers over the years. While some clients praise the professionalism and quick response times of their technicians, others express concerns about the quality of service and communication, highlighting the importance of customer care. Overall, A-1 Heat & Air strives to offer reliable HVAC services but continues to seek improvements in addressing customer needs and ensuring satisfaction.

IAQ Services

  • Air Duct Cleaning
  • Humidity Control Solutions
  • Air Purification Systems
  • Regular HVAC Maintenance

Strengths

  • Knowledgeable and trustworthy staff
  • Prompt response to emergency situations
  • Honesty in diagnostic and repair recommendations
  • Long-standing customer relationships

Overall

A mixed-service provider in the HVAC industry, with some customers praising their promptness and honesty, while others express concerns over poor communication and service inconsistencies. Customers generally appreciate the quality of equipment but have reported issues with installation and follow-up support.

Customer Highlights

  • Customers appreciated the prompt response times in emergencies
  • Many reviews highlighted the professionalism and expertise of technicians
  • Some customers reported issues with communication and follow-up regarding service and repairs
  • A few reviews mentioned inconsistent quality of work, leading to further issues after service

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Several reviews mention the company’s honesty, particularly in diagnosing issues and offering cost-effective solutions instead of unnecessary replacements.

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