Lucky Air Inc – SD

Summary

Lucky Air is an HVAC contracting company that provides a range of services for residential and commercial needs. Customers have reported mixed experiences, with some praising the professionalism and thoroughness of their technicians, while others have expressed frustration over installation issues and customer service challenges. The company aims to deliver quality service but has faced criticism regarding adherence to their advertised guarantees.

IAQ Services

  • Duct Cleaning
  • Air Quality Monitoring
  • Humidity Control Solutions
  • Indoor Air Purification Systems

Strengths

  • Professional and knowledgeable technicians
  • Excellent customer service
  • Thorough and detailed diagnostics
  • Punctual and reliable service

Overall

A mixed reputation HVAC contractor that provides quality service and knowledgeable technicians, but has faced serious complaints regarding installation practices and customer support. Customer experiences vary widely, indicating potential risks alongside positive interactions.

Customer Highlights

  • Customers appreciated the professionalism and knowledge of the technicians
  • Positive feedback highlighted excellent customer service and responsiveness
  • Some customers expressed concerns about installation quality and adherence to codes
  • There were complaints about communication issues and unmet guarantees

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend”. Some customers mentioned commercial as well as residential work performed.

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