Brewer’s Air Conditioning and Heating LLC

Summary

Brewers Air Conditioning & Heating seems to offer a mixed bag of experiences for their customers. Some appreciate their punctuality, professionalism, and the efficient handling of complex repairs, while others have faced challenges with their service quality and communication. Their family-owned business status and attention to detailed installations have earned them praise, yet some reviews suggest inconsistency in their troubleshooting and problem-solving efficiency. Overall, prospective customers might want to weigh their options based on the nature of the service needed and previous customer experiences.

IAQ Services

  • Air Duct Cleaning
  • HVAC System Inspection
  • Filter Replacement
  • Ventilation Solutions
  • Humidifier Installation

Strengths

  • Prompt response to A/C failures
  • Polite and knowledgeable technicians
  • Attention to detail in installations
  • Great customer service and follow-up

Overall

Brewer’s Air Conditioning has a mixed reputation, with some customers praising their prompt service, professionalism, and successful installations while others report issues with unnecessary charges, miscommunication, and inadequate work on HVAC systems.

Customer Highlights

  • Customers appreciated the quick response and punctuality of technicians.
  • Some customers found issues with misdiagnosis and unnecessary repairs leading to additional costs.
  • The company received mixed reviews regarding professionalism and skill, with some praising thoroughness and others reporting unsatisfactory experiences.
  • Communication and follow-up were highlighted as a concern, with some customers noting lack of response from office staff.

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. They are known for great customer service and quick response times.

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