IAQ Works

Parker & Sons

  • 3636 E Anne St A, Phoenix, AZ 85040

Summary

Parker & Sons is an HVAC contractor that offers a wide range of services, from plumbing and electrical work to comprehensive HVAC maintenance and repair. Customers frequently commend the company for its prompt and professional service, with several highlighting individual technicians for their thoroughness and transparency. However, some reviews reflect dissatisfaction with proposed solutions and costs, suggesting a gap in customer communication and a need for more consistent service standards. Despite mixed feedback, many clients value their reliability and commitment to ensuring customer needs are addressed timely.

IAQ Services

  • Air Quality Testing
  • Air Duct Cleaning
  • Installation of Air Purification Systems
  • Humidifier Installation and Maintenance
  • Ventilation System Upgrades

As Seen On Our Top-Rated Lists:

Strengths

  • Professional and reliable team
  • Thorough and detailed work
  • Punctual service
  • Same day appointments available

Overall

A HVAC contractor with a mixed reputation, excelling in fast and professional service for some, but raising complaints about pricing and service quality for others. Transparency and thoroughness are highlighted, but there are concerns about communication and follow-through on repairs.

Customer Highlights

  • Customers appreciated the professionalism and thoroughness of the technicians
  • The ability to get same-day appointments was highly valued
  • There are concerns about overpricing and ineffective repairs leading to dissatisfaction
  • Issues with the company’s customer service and handling of problems were noted

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Customers appreciated the speed of service with some mentioning same-day appointments.

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