IAQ Works

Ferguson HVAC Supply

  • 6652 W Buckeye Rd, Phoenix, AZ 85043

Summary

Ferguson, a heating equipment supplier, offers a mix of experiences for its customers. Many commend the staff for their phenomenal service, noting their willingness to go the extra mile and provide expertise in improving indoor air quality. However, some customers have encountered inconsistencies with product pricing and availability, which highlights areas for potential improvement in store operations and customer communications.

IAQ Services

  • Indoor air quality assessment
  • HVAC system recommendations
  • Air filtration solutions
  • Ventilation upgrades

Strengths

  • Phenomenal customer service
  • Knowledgeable and helpful employees
  • Expertise in improving indoor air quality
  • Friendly and approachable staff

Overall

A heating equipment supplier with exceptional customer service, offering knowledgeable staff and quality products, though some customers report issues with stock and pricing discrepancies. Overall, they provide valuable HVAC advice and support.

Customer Highlights

  • Customers appreciated the excellent service and knowledgeable staff
  • The business is commended for going the extra mile to assist customers
  • Some customers experienced issues with pricing discrepancies and stock availability
  • The overall tone is positive towards customer service, but with some concerns about pricing communications

Recommendations

Customers consistently gave high recommendations due to helpful employees and fantastic service. However, some customers experienced issues with inaccurate stock information and price discrepancies, so it’s best to confirm details before traveling to the store.

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