IAQ Works

1st Choice Mechanical

  • 23309 N 17th Dr STE 116, Phoenix, AZ 85027

Summary

First Choice Mechanical is an HVAC contractor that has garnered mixed reviews from their clientele. Many customers rave about their knowledgeable technicians, such as Manny and Spencer, who provide detailed explanations and exceptional customer service. However, some clients have reported issues with communication and customer service, indicating room for improvement. While the company demonstrates a commitment to addressing feedback, it shows that they exercise selectivity in the projects they undertake, indicating a cautious approach to potential liabilities.

IAQ Services

  • Air Duct Cleaning
  • Filter Replacement
  • Ventilation Improvements
  • Indoor Air Quality Assessment

Strengths

  • Knowledgeable and friendly technicians
  • Thorough and detailed explanations of services
  • Responsive to customer concerns
  • Great customer service experience

Overall

A local HVAC service with mixed reviews, excelling in customer service and technical knowledge but lacking consistency and professionalism in some interactions. While many commend their thorough work and clear communication, others note issues with professionalism and company policies.

Customer Highlights

  • Customers appreciated the friendly and knowledgeable technicians
  • The company is praised for their great customer service and ability to address customer concerns
  • There are complaints about unprofessionalism and selective business practices, particularly with communication and job selection
  • Reviews mention both quick problem identification and proactive follow-ups

Recommendations

Customers consistently gave high recommendations. The company appears responsive to customer concerns and is willing to make adjustments to ensure satisfaction.

More IAQ service companies in Phoenix

Five Star Air Conditioning

(18 reviews)

A highly recommended HVAC contractor known for their professionalism, prompt service, and customer satisfaction, consistently providing quick and effective solutions for air conditioning issues.
  • Phoenix,
  • Arizona.
  • View Profile →

Howard Air Service Center

(585 reviews)

A reliable air conditioning repair service praised for its professional, detailed, and courteous technicians, ensuring timely and thorough maintenance and repair work. The company is highly recommended for its excellent customer service and consistent communication, contributing to customer satisfaction and confidence in their HVAC needs.
  • Phoenix,
  • Arizona.
  • View Profile →

Steam Smart Pro Carpet Duct & Tile Cleaning

(1308 reviews)

A trustworthy local service that excels in air duct, carpet, and tile cleaning, consistently delivering professional and timely results. Customers appreciate their thoroughness, clear communication, and competitive pricing.
  • Tucson,
  • Arizona.
  • View Profile →

Patrick Riley | Isley’s Cooling, Heating, Plumbing, & Electrical

(1160 reviews)

A plumbing business with a mixed reputation; they are praised for their prompt, courteous, and efficient service, especially in HVAC maintenance, but have also received criticism for overcharging and poor service. Potential customers should weigh both positive and negative reviews when considering their services.
  • Phoenix,
  • Arizona.
  • View Profile →

Key IAQ Pages ―

Article Categories ―

IAQ Products ―

HVAC Companies ―

HVAC Business Support ―

Become a pro
from the blog
Key pages