IAQ Works

Reliable Air Conditioning

  • 7925 E Ray Rd #123, Mesa, AZ 85212

Summary

Reliable Air Conditioning has garnered mixed reviews from its customers, reflecting a wide range of experiences. Some clients appreciate their professional service, highlighting technicians like Jacob for their exceptional dedication and expertise in resolving complex AC issues swiftly. However, others mention inconsistent service, particularly regarding communication and the timely acquisition of necessary parts. The company seems to inspire loyalty in some, yet leaves others feeling overlooked, creating a reputation that is both commendable and contentious.

IAQ Services

  • Air duct cleaning
  • HVAC system maintenance
  • Installation of air purification systems
  • Inspection and replacement of air filters

As Seen On Our Top-Rated Lists:

Strengths

  • Responsive and quick same-day repairs
  • Thorough diagnostics and attention to detail
  • Professional and friendly customer service
  • Fair and competitive pricing

Overall

A local air conditioning contractor with mixed reviews, praised for its exceptional service and thorough repairs but criticized for delayed responses and communication issues. Customer experiences vary widely, with some highlighting outstanding professionalism and others noting significant frustrations with service delays.

Customer Highlights

  • Customers appreciated the professionalism and responsiveness of the service.
  • The business is noted for thorough diagnostics and effective repairs, often going above and beyond to ensure customer satisfaction.
  • Common complaints include delays due to part availability and communication issues, with some customers experiencing long wait times for service or parts.

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Customers appreciate the thoroughness and commitment to excellent customer service.

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