IAQ Works

North Wind Mechanical, LLC

  • 7931 E Pecos Rd, Mesa, AZ 85212

Summary

North Wind Mechanical has garnered a range of customer reviews, showcasing both praise for their responsive and professional service and criticisms focusing on issues with installation and warranty terms. Customers highlight the company’s promptness, courtesy, and honesty, with particular accolades for service representatives, such as Aaron M. and Donald, who are commended for their expertise and thoroughness. However, some reviews describe dissatisfaction due to problems encountered with installations and subsequent handling of warranty claims. As an air conditioning contractor, North Wind Mechanical appears to have a balance of positive engagements and areas for improvement as perceived by their clientele.

IAQ Services

  • HVAC Installation and Maintenance
  • Duct Leak Repair
  • Air Handler Inspection
  • System Diagnostics and Quick Issue Resolution

Strengths

  • Professional and competent service
  • Responsive and friendly customer service
  • Punctual and timely appointments
  • Honest and trustworthy staff

Overall

An air conditioning contractor with mixed reviews, excelling in some instances of HVAC repair and customer service, but facing criticism for unprofessionalism and inadequate handling of installation issues and warranty claims.

Customer Highlights

  • Customers appreciated the professionalism and responsiveness of the office and service staff
  • Some customers highlighted issues with installation quality, leading to additional costs for repairs
  • Positive reviews emphasized the company’s competency and problem-solving abilities
  • However, some customers reported disappointments with warranty and labor policies

Recommendations

Customers consistently gave high recommendations, praising the business for promptness, courtesy, efficiency, competency, and honesty. Several reviewers specifically highlighted the company’s responsiveness and customer-friendly approach.

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