IAQ Works

Norris Air

  • 3841 E Main St, Mesa, AZ 85205

Summary

Norris Air seems to be a reliable choice for HVAC services, with several customers appreciating their timely and professional service. Technicians like Angel and Darien are noted for their thoroughness, honesty, and helpful advice, although there may be instances where seeking a second opinion on expensive repairs is warranted. Generally, the business receives positive feedback for its customer service and for providing helpful maintenance advice.

IAQ Services

  • Air Conditioning System Maintenance
  • Heating System Maintenance
  • Indoor Air Quality Assessment
  • HVAC Repair and Installation

Strengths

  • Professional and reliable service
  • Thorough and detailed explanations
  • Friendly and efficient staff
  • Punctual and timely service

Overall

A trustworthy HVAC contractor known for punctuality, professionalism, and thorough explanations, with some concerns about pricing for certain repairs. Customers appreciate the friendly and reliable service, but seeking second opinions on major repairs might be beneficial.

Customer Highlights

  • Customers appreciated the punctuality and professionalism of the service
  • Many highlighted the thorough explanations and advice provided by technicians
  • The business is highly rated for honesty and reliability
  • A complaint was noted about expensive repair quotes given without thorough investigation

Recommendations

Customers can expect thorough explanations of options and pricing, as well as helpful advice on maintaining their systems. The business is also praised for its honesty and reliability.

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