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Indoor Air, INC.

Summary

Indoor Air, Inc. is a trusted contractor specializing in air conditioning services with a reputation for prompt and professional work. While many customers appreciate their reliable service and willingness to provide detailed estimates, some reviews highlight concerns regarding billing practices and adherence to advertised offers such as free estimates and senior citizen discounts. Overall, Indoor Air has developed a loyal customer base over the years, providing quality HVAC services to meet various needs.

IAQ Services

Air conditioning system installation
A/C system repair and maintenance
Ductless mini-split systems
Indoor air quality assessments
HVAC system diagnostics

Strengths

Professional and reliable team – Customers consistently praise the professionalism and reliability of the technicians.
Punctual service – Many reviews highlight that Indoor Air, Inc. shows up on time for appointments.
Thorough and detailed work – Multiple customers note the thoroughness of the service provided, including detailed investigations of issues.
Good customer satisfaction – Long-term customers express high satisfaction with the service, indicating strong repeat business.

Overall

A service with a mixed reputation, Indoor Air, Inc. is known for prompt and professional HVAC service, with many long-time customers reporting satisfaction with their work. However, some negative reviews highlight concerns about billing practices and the clarity of their advertising regarding free estimates.

Customer Highlights

Customers appreciate the prompt and professional service provided by the technicians
Many reviews highlight the company’s commitment to keeping workspaces clean during service
Some customers express dissatisfaction with billing practices and the perception of deceptive advertising, particularly regarding free estimates
There is a strong emphasis on long-term relationships with the company, with many clients returning for years

Recommendations

Customers consistently gave high recommendations for Indoor Air, Inc., highlighting their prompt and professional service, with phrases like “first class, dependable service.” Additionally, several long-term clients expressed satisfaction with the company’s ability to effectively resolve issues, indicating reliability in their HVAC services over many years.

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