IAQ Works

Dr. Air Duct Cleaning

  • 5220 Spring Valley Rd suite 180, Dallas, TX 75254

Summary

This air duct cleaning service offers professional and thorough cleaning to enhance indoor air quality. Customers have expressed satisfaction with the friendly and knowledgeable staff, especially David, who has received multiple positive reviews for his detailed and respectful service. However, some customers have reported issues with customer service and communication, highlighting the importance of reliable follow-up and transparency in pricing.

IAQ Services

  • Air duct cleaning
  • Dryer vent cleaning
  • HVAC system maintenance
  • Indoor air quality assessments

Strengths

  • Professional and knowledgeable technicians
  • Thorough and detailed duct cleaning services
  • Friendly and respectful customer interactions
  • Punctual service

Overall

A mixed customer experience overall, with some praising the service quality and professionalism in HVAC cleaning, while others have raised concerns about pricing transparency, customer service, and follow-up communication. Potential customers should be aware of both positive and negative feedback when considering this service.

Customer Highlights

  • Customers highlighted the professionalism and knowledge of the technicians
  • Many reviews praised the thoroughness and quality of the cleaning services
  • Common complaints included poor customer service and communication from the office staff
  • Some customers experienced issues with pricing transparency and scheduling reliability

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend”. However, customers have complained about dishonest pricing tactics and poor customer service.

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