IAQ Works

Cool Air Mechanical

  • 10931 Dennis Rd, Dallas, TX 75229

Summary

Cool Air Mechanical is an air conditioning contractor that specializes in HVAC system installations and maintenance. They have received mixed reviews, with some customers praising their knowledgeable technicians and thorough service, while others have expressed dissatisfaction with installation errors and customer service experiences. Overall, customers appreciate the professionalism of their staff, though some have raised concerns about the quality and accuracy of certain installation processes.

IAQ Services

  • HVAC system installation
  • Routine maintenance and inspections
  • Indoor air quality assessments
  • Repair services for air conditioning and heating systems

Strengths

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  • Knowledgeable and friendly technicians
  • Thorough diagnosis and problem-solving
  • Commitment to customer satisfaction
  • Timely and efficient service
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Overall

  • (211 reviews)
A local HVAC contractor with a mix of positive and negative feedback; while many customers praise their technicians for expertise and communication, others report significant issues with installation and compliance that led to costly damages. Potential customers should weigh the good service experiences against the serious concerns regarding workmanship and permits.

Customer Highlights

  • Customers appreciated the knowledgeable and courteous technicians
  • Many highlighted the thoroughness and competency in diagnosing and solving HVAC issues
  • Positive experiences included timely service and good communication throughout the process
  • Common complaints involved incompetence in installation and failure to meet city codes, leading to significant issues

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and expressing satisfaction with the company’s problem-solving abilities and commitment to completing jobs thoroughly.

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