IAQ Works

Air Choice Service

  • 4120 Todd Ln B, Austin, TX 78744

Summary

Air Choice Service is a dedicated HVAC contractor that is praised for its professionalism, excellent customer service, and competitive pricing. Customers often highlight the knowledgeable and efficient technicians, who provide thorough explanations and reliable repairs, contributing to a positive overall experience.

IAQ Services

  • Air conditioning installation and repairs
  • Heating system installation and maintenance
  • Regular HVAC system maintenance
  • Free diagnostic services for potential home buyers

Strengths

  • Professional and knowledgeable technicians
  • Excellent customer service and communication
  • Competitive and fair pricing
  • Quick response and turnaround time

Overall

A reliable HVAC contractor that consistently delivers professional service and quality workmanship, with an emphasis on customer satisfaction and effective communication. While many reviews highlight excellent experiences, there are some concerning reports about communication issues and service reliability.

Customer Highlights

  • Customers highlighted the professionalism and knowledge of the staff
  • Many reviews praised the efficiency and promptness in service delivery
  • Positive feedback focused on the affordable pricing and good value for the service provided
  • Common complaints included communication issues, particularly instances of unresponsiveness

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Customers mentioned the technicians were prompt, communicative, and detailed in their explanations.

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