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Lozier Heating & Cooling

Summary

Lozier Heating and Cooling has built a reputation for providing thorough and professional HVAC services, with many customers praising their knowledgeable technicians and prompt response times. However, feedback highlights the importance of consistent quality service, as some reviews mention issues with specific maintenance tasks. Overall, Lozier aims to deliver satisfactory heating and cooling solutions to their customers, fostering loyalty through their dedicated staff and service.

IAQ Services

Whole-house humidifier installation and maintenance
Indoor air quality assessments
Air filtration system installation
Regular furnace and AC maintenance

Strengths

Professional and reliable team – Customers highlight the professionalism and courtesy of technicians like Shawn and Gerrick, who were commended for their thorough work and knowledge.
Thorough and detailed work – Reviews emphasize the detailed inspections and evaluations by staff, ensuring that all factors are considered, and issues are addressed comprehensively.
Competitive pricing – Multiple reviewers noted reasonable charges for the quality of work done, as well as honest quotes without aggressive upselling.
Punctual service – Customers consistently reported that technicians arrived on time, fulfilling commitments to service schedules efficiently.

Overall

A reliable local service that demonstrates strong capabilities in HVAC maintenance and installations, highlighted by knowledgeable technicians and a commitment to customer satisfaction. However, there are occasional concerns regarding the thoroughness of service and equipment issues that require attention.

Customer Highlights

Multiple customers praised the professionalism and thoroughness of technicians, especially mentioning Shawn and Gerrick
Customers appreciated the clear quoting process with multiple equipment options provided
Positive feedback highlighted the efficiency in service and timely responses to issues
Common complaints included issues with technicians not properly completing tasks or adjustments during maintenance

Recommendations

Customers consistently gave high recommendations for Lozier Heating and Cooling, with multiple reviews praising the professionalism and thoroughness of their technicians, particularly mentioning individuals like Shawn and Gerrick for their diligent and prompt service. Additionally, many customers appreciated the company’s honest assessments and transparent pricing with no pressure to buy unnecessary equipment.

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