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Brookwood Inc.

Summary

This company is known for its outstanding customer service and quick response times, especially when it comes to air conditioning and furnace repairs. Customers appreciate the professionalism and efficiency of the team, as well as their ability to handle emergency situations effectively. With a strong focus on keeping indoor environments comfortable, they take pride in their work and leave the place tidy after service.

IAQ Services

A/C Installation and Repair
Furnace Installation and Repair
Blower Motor Replacement
Comprehensive Indoor Air Quality Assessments

Strengths

Professional and reliable team – Customers highlight the professionalism of the crew and their prompt responses, indicating that they can be trusted to handle HVAC issues efficiently.
Quick response times – Many reviews note the speedy arrival of technicians, with one mentioning a response within 30 minutes and another receiving parts within 24 hours.
Thorough and detailed work – Customers appreciate how the team not only completes the installation and repairs but also cleans up afterward and ensures everything is in working order.
Excellent customer service – Reviews mention friendly staff who take the time to answer all questions, enhancing the overall customer experience.

Overall

A reliable local service known for efficient HVAC repairs and installations, with prompt responses and dedicated customer support. Clients appreciate their professionalism, quality of work, and thorough cleanup after service.

Customer Highlights

Customers praised the quick response time and efficient service, often within hours of contacting the company
Many reviews highlighted the professionalism and expertise of the technicians, particularly Mike
Customers noted the thoroughness of the work, including cleaning up after service and removing old equipment
Overall satisfaction with problem resolution, such as prompt furnace and air conditioning repairs

Recommendations

Customers consistently gave high recommendations, highlighting the business’s quick response times and professional service. Several reviews noted the efficiency of the team, with one customer praising their ability to find parts and complete repairs within a short timeframe.

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