IAQ Works

Novak Heating, Air & Duct Cleaning

  • 820 N 15th Ave, Hiawatha, IA 52233

Summary

The company offers exceptional indoor air quality services, with a strong emphasis on customer satisfaction and professionalism. Many reviews highlight the knowledgeable technicians who take the time to educate customers about their systems, ensuring they understand the issues at hand. With consistently positive feedback about their punctuality and thoroughness, this business stands out as a reliable choice for home comfort and air quality needs.

IAQ Services

  • Furnace repairs and maintenance
  • Air duct cleaning
  • Indoor air quality assessments
  • Installation of air purification systems

Strengths

  • Professional and knowledgeable technicians
  • Thorough and comprehensive service
  • Great customer service and communication
  • Punctual and efficient job completion

Overall

  • (1376 reviews)
A reliable local service known for its expertise in HVAC maintenance, offering knowledgeable technicians who provide thorough and professional service. Customers consistently highlight the company’s commitment to customer satisfaction and quality workmanship.

Customer Highlights

  • Customers praised the technicians for their professionalism and thoroughness
  • Knowledgeable service techs provided educational insights regarding issues
  • Customers appreciated the clean and polite demeanor of the technicians
  • A common complaint included payment processing issues with card readers

Recommendations

Customers consistently praised the professionalism and knowledge of the service technicians, highlighting their ability to thoroughly explain issues and provide effective solutions. Additionally, many reviews mention the courteous and respectful demeanor of the staff, making for a positive overall customer experience.

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