IAQ Works

Magnolia Plumbing, Heating & Cooling

  • 600 Gallatin St NE, Washington, DC 20017

Summary

Magnolia is a highly respected plumbing and HVAC service company with over 25 years of experience delivering responsive and professional solutions. Their technicians are known for being knowledgeable and expert problem-solvers, handling complex home system repairs with efficiency and care. Customers consistently praise the team for their prompt service, technical expertise, and dedication to resolving challenging issues such as sewage pump failures, heating system repairs, and thorough equipment installations.

Indoor Air Quality (IAQ) Services

  • Humidifier Installation
  • Heating System Inspection and Repair
  • Thermostat Diagnostics and Replacement
  • HVAC System Evaluation
  • Water Heater Services

Strengths

  • Same-Day Emergency Response
  • Highly Skilled Technicians
  • Comprehensive Service
  • Customer Communication
  • Long-Term Reliability

Overall

  • (1121 reviews)
Magnolia Plumbing & HVAC appears to be a reliable service with skilled technicians who provide prompt, professional assistance for plumbing and heating issues. Customers consistently praise the company’s responsiveness, knowledgeable staff, and ability to solve complex technical problems, though there is a minor note of potential management follow-up concerns.

Customer Highlights

  • Customers consistently praise individual technicians by name, highlighting their professionalism and problem-solving skills (Ernest, Anthony Grant, Nelson, Tan)
  • Company has a long-standing reputation, with one customer mentioning 25 years of service
  • Technicians are noted for being responsive, with same-day dispatches and quick inspection times
  • Staff are repeatedly described as polite, professional, and knowledgeable
  • Service covers a wide range of home maintenance needs, including:
    • Plumbing repairs
    • HVAC services
    • Heater installations
    • Water heater replacements
    • Thermostat and electrical work
  • One minor note of disappointment with management follow-up, suggesting potential area for improvement
  • Overall tone is highly positive, with customers expressing strong satisfaction and likelihood of continued use

Recommendations

Based on the customer reviews, Magnolia demonstrates **strong responsiveness** and **technical expertise** in plumbing and HVAC services. Multiple customers praised individual technicians like Ernest and Anthony for their professionalism, problem-solving skills, and ability to quickly diagnose and resolve complex issues, with one customer highlighting that the team successfully completed a challenging sewage pump replacement that other service providers could not.

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