IAQ Works

Ronnie Jones AC & Heating

  • 20622 Anson Way, Wildomar, CA 92595

Summary

Ronnie Jones AC & Heating has garnered mixed reviews from customers, highlighting both positive and negative experiences. While many praise technicians like Ronnie and Steve for their professionalism, timeliness, and effective problem-solving abilities, some customers have encountered issues with communication and transparency, particularly with warranty services. Overall, the company shows a commitment to providing quality HVAC services, but there are areas for improvement in customer relations.

IAQ Services

  • Air Duct Cleaning
  • Humidifier Installation
  • Air Purifier Installation
  • Energy Recovery Ventilators

Strengths

  • Professional and knowledgeable technicians
  • Timely and communicative service
  • Efficient problem-solving
  • Positive customer interactions

Overall

A reliable HVAC contractor known for prompt service, effective communication, and professional repairs, though experiences can vary widely, with some customers reporting issues with transparency and follow-through. Overall, many clients appreciate the quality of work and attentiveness of the technicians.

Customer Highlights

  • Customers appreciated the timeliness and communication throughout the service process
  • Many reviews highlighted the professionalism and knowledge of the technicians
  • Positive experiences included quick and efficient problem-solving by the technicians
  • Common complaints involved lack of transparency and poor customer service from some interactions

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend”. Customers praised the company’s technicians for being timely, communicative, professional, and knowledgeable, quickly identifying and resolving issues.

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