IAQ Works

Velo Air Inc.

  • 2682 Dawson Ave, Signal Hill, CA 90755

Summary

VeloAir is a dedicated air duct cleaning service known for its professional and thorough work. Customers appreciate the clear communication and the punctuality of the staff during appointments. While many reviews highlight the excellent quality of service provided, some concerns regarding billing and job execution have been noted, making it important for potential clients to clearly discuss their expectations beforehand.

IAQ Services

  • Air duct cleaning
  • Dryer vent cleaning
  • Sofa and area rug cleaning
  • Insulation installation

Strengths

  • Professional and friendly staff
  • Thorough and detailed cleaning services
  • Strong communication throughout the process
  • Punctual service with scheduling

Overall

A reliable local service known for effective HVAC maintenance and home cleaning, emphasizing professional communication and thoroughness. Despite some negative feedback regarding customer service issues, many clients appreciate the quality of work and professionalism exhibited by the technicians.

Customer Highlights

  • Customers appreciated the professionalism and attentiveness of the service team throughout the process
  • Many reviews highlight the thoroughness and quality of the cleaning services provided
  • There were complaints about communication issues and billing discrepancies after the service was completed
  • Some reviews noted that the scheduling and coordination could be improved

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Customers highlighted the company’s professionalism, thorough service, and clear communication throughout the entire process.

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