IAQ Works

Big Mountain Heating & Air Conditioning

  • 1670 Bell Ave #110, Sacramento, CA 95838

Summary

Big Mountain HVAC is dedicated to providing high-quality heating, ventilation, and air conditioning services to its customers. With a reputation for professionalism and expertise, their team handles installations, maintenance, and repairs efficiently, often accommodating special requests like solar panel installations. Customers appreciate their transparent pricing and the significant savings offered to premier members, but some have experienced challenges with scheduling and communication.

IAQ Services

  • Air filtration system installation
  • UV light installation for mold and bacteria prevention
  • Humidifier and dehumidifier services
  • Ventilation system inspection and cleaning

Strengths

  • Professional and knowledgeable technicians
  • Excellent customer service and communication
  • Competitive pricing and financial benefits for members
  • High-quality installation and service

Overall

A reliable HVAC contractor known for its efficient service, knowledgeable technicians, and commitment to customer satisfaction. While most reviews highlight positive experiences and competitive pricing, some customers have expressed concerns about scheduling and communication challenges.

Customer Highlights

  • Customers highlighted the professionalism and knowledge of the technicians
  • Many reviews emphasized responsive customer service and quick resolution of issues
  • Positive feedback on affordability and discounts for club members
  • A few complaints regarding missed appointments and communication issues

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and praising the company’s ability to handle complex installations and unexpected issues. The company is also noted for its financial benefits, especially for premier members.

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