IAQ Works

Aliso Air

  • 29736 Avenida de las Banderas, Rancho Santa Margarita, CA 92688

Summary

Aliso Air is a dedicated HVAC contractor known for their friendly technicians and efficient service. Many customers appreciate the professionalism and thoroughness of the technicians, highlighting their ability to diagnose and resolve issues effectively. However, some reviews indicate challenges with customer service responsiveness and communication, particularly concerning scheduling and follow-up on persistent issues.

IAQ Services

  • Air Duct Cleaning
  • Humidity Control Solutions
  • Air Purification Systems
  • Ventilation System Installation and Repair

Strengths

  • Professional and friendly technicians
  • Thorough diagnostics and problem-solving
  • Excellent customer service during on-site visits
  • Affordable rates for HVAC services

Overall

A reliable local HVAC contractor with highly skilled technicians who provide excellent maintenance and troubleshooting services. However, customer service via phone has received negative feedback, indicating potential issues with communication and management.

Customer Highlights

  • Customers appreciated the professionalism and friendliness of the service technicians
  • Many reviews highlighted the thorough and effective diagnostics for HVAC issues
  • Several customers mentioned affordable rates and commendable service
  • A common complaint noted was the unpleasant customer service experience with phone operators

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend”. The company is known for fast response times and thorough work.

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