IAQ Works

DAC Heating and Air

  • 190 Sierra Ct Unit B-3, Palmdale, CA 93550

Summary

DAC is an HVAC contractor that offers a range of services focused on maintaining and improving your home’s heating, ventilation, and air conditioning systems. Many customers praise their friendly and professional technicians for their thorough work and clear explanations. However, some reviews highlight experiences with communication issues and unmet expectations regarding service follow-ups.

IAQ Services

  • Air duct cleaning
  • Installation of air purifiers
  • Preventative maintenance contracts
  • Indoor air quality assessments

Strengths

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  • Professional and friendly technicians
  • Thorough preventative maintenance services
  • Clear communication of service options
  • Punctual and timely service
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Overall

A reliable HVAC contractor recognized for preventative maintenance and friendly service, although some customers have reported issues with communication and service quality. Their commitment to customer satisfaction is evident, but experiences can vary significantly.

Customer Highlights

  • Customers appreciated the professionalism and friendliness of the technicians
  • Many reviews highlighted the thoroughness in servicing units and providing preventative maintenance
  • Some customers expressed dissatisfaction with the communication and follow-up regarding service estimates and lack of response
  • There were complaints about issues with quality control in completed jobs, leading to further problems

Recommendations

Customers appreciate the preventative service contracts for peace of mind, and find the technicians friendly, professional, and informative. However, some customers have reported issues with follow-up communication, receiving promised quotes, and the quality of air duct cleaning services.

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