IAQ Works

Rapid Duct Testing & Air Balancing

  • 401 N Verdugo Rd B, Glendale, CA 91206

Summary

Rapid Duct Testing & Air Balancing is a reputable air conditioning contractor known for its professional and knowledgeable team. With a strong focus on air balancing and a commitment to high-quality service, they cater to various clients, including hospitals, high-end properties, and residential apartments across a wide geographical area. While customer experiences are generally positive, some concerns regarding communication and a serious incident of fraud have been raised.

IAQ Services

  • Air duct testing
  • Air balancing services
  • Energy efficiency assessments
  • HERS testing for HVAC systems

Strengths

  • Expert air balancing skills
  • Knowledgeable and professional staff
  • Great customer service
  • Wide service area coverage

Overall

A reputable air conditioning contractor known for their expertise in air balancing and HERS testing, with a strong commitment to customer service and professionalism. However, there are concerning reports about fraudulent charges and communication issues that potential customers should consider.

Customer Highlights

  • Customers praised the high level of expertise and professionalism demonstrated by the team
  • Many reviewers valued the excellent customer service and support from the office staff
  • Some customers experienced issues with communication among the employees, though management was able to address concerns
  • A serious complaint highlighted fraudulent charges and issues with integrity

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and highlighting their knowledge, professionalism, and skills. However, at least one review warned of fraudulent credit card charges.

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