IAQ Works

NexGen HVAC & Plumbing

  • 10820 Mulberry Ave, Fontana, CA 92337

Summary

NextGen Air Conditioning and Plumbing has built a reputation for delivering exceptional service, characterized by professionalism, transparency, and customer education. Many customers have shared positive experiences, noting their prompt response times, knowledgeable technicians, and a strong commitment to customer satisfaction. Whether you need routine maintenance or urgent repairs, NextGen is recognized as a reliable choice for HVAC and plumbing needs.

IAQ Services

  • Air duct cleaning
  • Indoor air quality testing
  • HVAC system maintenance
  • Humidity control solutions

Strengths

  • Professional and knowledgeable technicians
  • Excellent communication and responsiveness
  • Transparent service with no upselling
  • Streamlined appointment scheduling

Overall

A reliable HVAC contractor known for exceptional service and transparent communication, with a strong emphasis on customer satisfaction and professional expertise. While many customers praise their responsiveness and quality workmanship, there are some concerns regarding upselling practices and service discrepancies.

Customer Highlights

  • Customers appreciated the prompt and reliable service provided by the technicians
  • Many reviews highlighted the professionalism and knowledge of the staff during service calls
  • The level of transparency and communication throughout the diagnostic and repair processes was commonly praised
  • A few customers expressed concerns about upselling and service accuracy, indicating some dissatisfaction with the membership program and service recommendations

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. Customers highlighted the business’s transparency and quality service, in addition to their professional and thorough approach.

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