IAQ Works

Big Air Heating & Air Conditioning

  • 1000 Detroit Ave, Concord, CA 94518

Summary

Big Air is an HVAC contractor known for its exceptional service and customer satisfaction. With a dedicated team of technicians like Kieanta, they provide thorough maintenance and installation services while ensuring clear communication and professionalism. Customers appreciate their competitive pricing and commitment to quality, making them a top choice for HVAC solutions.

IAQ Services

  • HVAC system maintenance and tune-ups
  • Air filtration system installation
  • Indoor air quality assessments
  • Duct cleaning and sealing

Strengths

  • Professional and friendly staff
  • Thorough and informative service
  • Competitive pricing for tune-ups
  • High customer satisfaction with HVAC installations

Overall

A reliable HVAC contractor known for excellent maintenance services and thorough, professional staff. Customers appreciate their clear communication, competitive pricing, and commitment to quality installations and service.

Customer Highlights

  • Customers appreciated the professionalism and thoroughness of the technicians
  • Effective communication and friendly staff were frequently highlighted
  • Many reviews noted great value for money with competitive pricing
  • A common complaint was regarding lack of follow-up service in certain situations

Recommendations

Customers consistently praised the business for its thorough and professional service, highlighting clear communication and valuable insights into their HVAC systems. Several reviews emphasize the business’s commitment to explaining the work performed and its importance, leading to increased customer understanding and satisfaction.

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