IAQ Works

Rapid Air LLC

  • 4931 30th Pl A, Yuma, AZ 85365

Summary

Rapid Air Air Conditioning & Heating in Yuma seems to have made a name for itself with prompt and professional service, often praised for quick turnaround times even during weekends and emergency situations. Despite a few hiccups with customer service and pricing discrepancies reported by some customers, the overall sentiment highlights knowledgeable technicians who care about the quality of their work. Customers appreciate the detailed, knowledgeable interactions with technicians like Pablo, Levi, Hector, and Jason, who display dedication and promptness. This commitment to service seems to have earned them a loyal local customer base.

IAQ Services

  • Air vent cleaning
  • AC system maintenance
  • Troubleshooting and repair
  • Air duct cleaning and dust removal

Strengths

  • Professional and knowledgeable staff
  • Prompt and efficient service
  • Thorough and detailed work
  • On-call availability, even during weekends

Overall

A reliable local service that excels in air conditioning repair and maintenance, with quick response times and knowledgeable technicians. However, some customers have reported concerns about high pricing and poor customer service.

Customer Highlights

  • Customers appreciated the professionalism and knowledge of the service technicians
  • Many valued the prompt and on-call service, even during late hours or weekends
  • The company is highly rated for thorough and caring workmanship
  • There are complaints about overcharging on parts and ineffective customer service

Recommendations

Customers consistently gave high recommendations for quick, on-call service at great prices, including weekends. They are knowledgeable and detail oriented.

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