Jungle Cat Heating & Cooling

Summary

Jungle Cat Heating & Cooling seems to have earned a reputation for high-quality service and knowledgeable staff, with many customers praising their professionalism and thoroughness. While the majority of reviews highlight excellent experiences with particular staff members like Matt and Anna, there are occasional reports of scheduling mishaps and communication issues. Nonetheless, customers frequently mention fair pricing and the team’s dedication to customer satisfaction, which presents Jungle Cat as a reliable choice for HVAC needs.

IAQ Services

  • Air Duct Cleaning
  • Ventilation System Installation
  • Indoor Air Quality Testing
  • Air Purifier Installation

Strengths

  • Professional and knowledgeable staff
  • Thorough and detailed HVAC services
  • Fair and competitive pricing
  • Excellent customer service and communication

Overall

A trustworthy local service that excels in HVAC maintenance and installation, with a focus on professionalism, customer satisfaction, and fair pricing, although there are occasional scheduling issues.

Customer Highlights

  • Highly praised for professionalism and thorough work, with a strong emphasis on skilled service and customer care
  • Customers valued the company’s prompt and reliable service, noting rapid response and effective problem-solving
  • Appreciated for fair pricing and respect for customer circumstances, especially for those on a fixed income
  • Some complaints included scheduling issues and communication problems, particularly regarding missed appointments and lack of follow-up

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” and one customer even stating they are a “customer for life”. They are known to provide prompt, professional, and thorough service at reasonable prices.

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