IAQ Works

AAA Affordable Air Conditioning LLC

  • 1100 Gauge Dr suite i, Lake Havasu City, AZ 86404

Summary

AAA Affordable Air is a company that has received mixed reviews from their customers. Some clients appreciate their quick response times, professionalism, and effective problem-solving, while others have faced communication issues and unsatisfactory service experiences. The company is noted for its efforts to accommodate home warranty claims, with visible improvements in service over the past year, as suggested by positive feedback from recent customers.

IAQ Services

  • Air duct cleaning
  • Air quality testing
  • Installation of air purifiers
  • Ventilation system maintenance

Strengths

  • Fast HVAC repair service
  • Professional and knowledgeable technicians
  • Effective communication and customer service
  • Timely resolution and follow-up on warranty claims

Overall

A mixed-service HVAC contractor with varying customer experiences, where some report excellent communication and timely repairs, while others highlight issues with follow-ups and customer service management. They demonstrate reliability in handling complex cases, but there’s room for improvement in appointment handling and professionalism.

Customer Highlights

  • Customers appreciated the company’s quick response time and communication, especially when assigned by home warranty services.
  • Services were well-executed with knowledgeable and professional technicians as highlighted in multiple experiences.
  • Common complaints include miscommunication about appointment cancellations and follow-ups, leading to inconveniences for customers.
  • There are mixed reviews on the company’s customer service skills, with some praising professionalism and others noting rude or dismissive behavior.

Recommendations

Customers consistently gave high recommendations and repeatedly mention the technician’s knowledge and speed.

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