IAQ Works

Absolute Air AZ

  • 3100 W Ray Rd #201, Chandler, AZ 85226

Summary

Absolute Air AZ offers a mixed bag of service experiences according to their customer reviews. Some clients rave about their efficient and reliable service, praising both their technical expertise and friendly customer interactions, notably from staff member Stephanie. However, other reviews reveal frustrations with slow response times, communication issues, and repair misdiagnoses leading them to seek assistance from alternative providers. Despite these inconsistencies, many customers commend their efforts and professionalism when things go right.

IAQ Services

  • Air Duct Cleaning
  • Ventilation System Maintenance
  • Filter Replacement
  • Humidity Control Solutions

Strengths

  • Professional and reliable service
  • Friendly and efficient customer service
  • Ability to address HVAC issues promptly
  • Knowledgeable and informative technicians

Overall

A mixed reputation as an air conditioning contractor with some positive feedback on timely and professional service, while others report dissatisfaction in responsiveness and repair effectiveness. Customer interaction, especially through phone support, seems to vary significantly in quality.

Customer Highlights

  • Customers appreciated the friendly and professional staff, particularly in customer service interactions.
  • Several reviews highlighted the company’s quick and efficient repair services, resolving air conditioning issues promptly.
  • Some customers expressed dissatisfaction with the communication and responsiveness, particularly regarding repair timelines and pricing.
  • While many customers were satisfied with the service, inconsistent repair quality was noted in a couple of cases, leading to additional issues.

Recommendations

Customers consistently gave high recommendations for their efficiency and great customer service, with several reviewers highlighting how the company stepped up to solve issues.

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