IAQ Works

Vent Masters

  • 100 Easy St, Carefree, AZ 85377

Summary

Vent Masters is a reputable HVAC contractor known for its efficient service and reliable installations. Customers appreciate the team’s responsiveness and expertise, with technicians like Ryan and James frequently praised for their professionalism and thoroughness. While some clients reported issues related to previous management, the majority of reviews highlight Vent Masters’ commitment to customer satisfaction through timely service, knowledgeable staff, and competitive pricing.

IAQ Services

  • Air Duct Cleaning
  • Humidity Control Solutions
  • Air Filtration Systems
  • UV Germicidal Lights

Strengths

  • Professional and reliable team
  • Efficient and timely service
  • Competitive pricing
  • Responsive and helpful customer service

Overall

A reliable HVAC contractor known for excellent service and efficient installation, highly recommended for responsiveness and professionalism, though some customers have expressed dissatisfaction with warranty fulfillment and employee conduct. Overall, the business is praised for solving issues quickly and offering reasonable pricing.

Customer Highlights

  • Customers appreciated the efficiency and speed of installation and repairs
  • The company was highlighted for professionalism, reliability, and courteous service
  • High satisfaction with the quality and value of new HVAC installations
  • Some complaints included unfulfilled warranty obligations and unsafe driving by staff

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend”. They are known to be responsive, thorough and considerate and work quickly.

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