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Safari Air Heating & Cooling LLC

Summary

Safari Air Conditioning receives mixed reviews for its HVAC services in the Las Vegas area. Many customers appreciate the technicians’ prompt responses, effective repairs, and willingness to explain problems, while others have reported issues with communication, misdiagnosis, and follow-up. Overall, the company stands out for its friendly service but may have inconsistencies in reliability depending on the technician.

IAQ Services

  • Air duct cleaning
  • Air filter replacement and upgrades
  • Installation of air purification systems
  • Humidity control solutions
  • Carbon monoxide and VOC testing
  • UV light air sterilization
  • Indoor air quality assessments

Strengths

  • Fast and responsive HVAC repair
  • Knowledgeable and skilled technicians
  • Excellent customer service and communication
  • Friendly and professional staff

Overall

A local HVAC company with mixed reviews: many customers praise their prompt, skilled service and professionalism, while others report issues with follow-up, misdiagnosis, and communication. Service quality may vary, so potential customers should consider these experiences before choosing.

Customer Highlights

  • Customers valued the quick response times and timely service, especially during urgent situations.
  • Many praised the technical skill and ability to diagnose and fix AC issues effectively.
  • Several reviews highlighted friendly and professional customer service as a positive aspect.
  • However, there were complaints about poor communication, misdiagnosed problems, and lack of follow-up from some technicians.

Recommendations

Customers often give positive recommendations, frequently citing the company’s rapid response and the technicians’ expertise in quickly and effectively fixing AC problems.

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