IAQ Works

Paramount Air

Summary

Paramount Air has received mixed feedback from its customers. While many praise the company for its prompt, professional service and honest, knowledgeable technicians, others have experienced issues with communication and scheduling, especially when working through home warranty companies. Overall, Paramount Air stands out for its dedication to customer service and expertise in HVAC installation and repair, but there are occasional lapses in responsiveness.

IAQ Services

  • Air duct cleaning
  • Air filtration system installation
  • UV light air purifier installation
  • Whole-home humidifier and dehumidifier services
  • HVAC system maintenance and filter replacement
  • Indoor air quality testing

Strengths

  • Skilled at accurately diagnosing and repairing HVAC issues
  • Honest and trustworthy service
  • Responsive and helpful technicians
  • Excellent customer service and communication (when not experiencing scheduling issues)

Overall

A local HVAC company with a mix of experiences—many customers praise their fast, helpful service, honest repairs, and good workmanship, while some mention communication issues and delays, especially when working through home warranty claims. Overall, they seem reliable for HVAC needs but may have occasional responsiveness concerns.

Customer Highlights

  • Customers praised the company’s quick response and problem-solving skills, especially in diagnosing and fixing issues efficiently
  • The company is highly rated for their customer service and professionalism, with technicians noted for being helpful and attentive
  • Some customers shared negative experiences with unresponsiveness and communication issues, particularly related to coordination with home warranty claims

Recommendations

Customers consistently gave high recommendations, with multiple reviews using phrases like “highly recommend” for their HVAC work and praising their “great” and “amazing” customer service.

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